To change the email address on your Cenoa account, please send the documents below to support@cenoa.com.
1. Handwritten request
On a blank white paper, handwrite the following information:
Title: “Cenoa email address change”
Date
Signature
Your current (registered) email address
Your new email address
2. Selfie with ID
While holding this handwritten note, take a selfie in which the front side of your ID is clearly visible.
Once all documents reach our support team, your email address change will be reviewed and approved as soon as possible.
Cenoa is a technology company that connects users with licensed, regulation-compliant financial partners with strong security protocols. Financial services and transactions are provided by these institutions; Cenoa does not directly provide financial services and is not a licensed financial institution. US accounts are opened at Lead Bank via Bridge (a Stripe company).